Who we are
Trustgraphy (“we”, “our”, “us”) respects the privacy of all users including Clients, Photographers, Videographers and Studios. This Privacy Policy explains how we collect, use, store and protect your information when you use trustgraphy.com. By using our website, you agree to this Privacy Policy.
Information We Collect
When you register or use Trustgraphy, we may collect:
Personal Information
- Name
- Email address
- Phone number
- Profile photo
- Business name (for studios)
- City and location
Professional Information (Freelancers & Studios)
- Portfolio photos & videos
- Experience
- Pricing
- Equipment details
- Ratings & reviews
Client Information
- Booking details
- Messages with freelancers
- Payment records
Payment Information
- We do not store your card or UPI details.
- Payments are processed securely by trusted Indian payment gateways.
How We Use Your Information
- We use your data to
- Create and manage user accounts
- Allow clients to contact photographers and studios
- Process bookings and payments
- Improve website experience
- Send important service notifications
- Prevent fraud and misuse
Sharing of Information
- We may share limited data only with:
- Payment gateway providers
- Government or legal authorities (if required by law)
- Service providers for website operations
- We never sell your personal data to advertisers.
Communication & Chats
Messages exchanged between clients and freelancers are stored securely and may be monitored to:
- Prevent fraud
- Resolve disputes
- Improve safety
Cookies & Tracking Trustgraphy uses cookies to:
- Remember login sessions
- Improve performance
- Analyze visitor behavior
- You can disable cookies in your browser.
Data Security
- We use SSL encryption, secure servers and modern security practices to protect your information.
- However, no online platform is 100% secure, so users must also keep their login details safe.
Your Rights
You can:
- Edit your profile
- Update your data
- Request account deletion
- Request data removal
- You can contact us to do so.
Account Deletion
- If you delete your account:
- Your profile will be removed